Privacy Framework &
Information Governance
At Pacific Metric Group, the integrity of our metrics is built on a foundation of trust. This policy outlines how we protect and manage personal information in accordance with the New Zealand Privacy Act 2020.
Information Acquisition
How we gather the data points necessary to deliver high-precision market measurement.
Direct Engagement Data
We collect personal information when you interact with our portal, request a consultation, or subscribe to our market reports. This typically includes your name, professional email address, company affiliation, and contact number. We use this information strictly to facilitate provide the requested services and maintain our professional relationship.
Platform Usage Metrics
When accessing our analytics portal, our systems automatically log technical metadata. This includes IP addresses, browser configurations, and interaction paths. These metrics assist us in optimizing the platform's performance and ensuring the security of our data assets.
Third-Party Market Feeds
In specifically defined consultancy scopes, we may receive professional data from secondary sources or public registries. This is always processed in alignment with the original purpose of collection and is subject to rigorous verification protocols.
Protocol of Usage
Service Delivery
We utilize your details to personalize your experience within our performance portals and to deliver bespoke market metrics tailored to your industry vertical.
Strategic Updates
From time to time, we may send technical bulletins or insights regarding shifts in New Zealand's market landscape. You retain full control over these communications.
Compliance & Security
Data usage helps us detect and prevent fraudulent activities, ensuring the Pacific Metric Group environment remains a secure space for all participants.
Internal Analytics
We aggregate non-identifiable data points to improve our methodology and the accuracy of our broader market measurement products.
Your Information Rights
Access and Correction
Under the Privacy Act 2020, you have the right to request access to any personal information we hold about you. If you believe any data is inaccurate or outdated, you have the right to request immediate correction.
Request Termination
You may request the deletion of your personal profile from our active databases. While we must retain certain information for legal or audit purposes, we will cease all processing of your data for marketing or analytics.
Data Portability
Upon request, we can provide your personal data in a structured, commonly used format, allowing you to transfer that metrics information to another service provider if necessary.
Security Architecture
We employ industry-standard encryption protocols (AES-256) for data at rest and TLS for data in transit. Our physical servers are located in high-security facilities within New Zealand and Australia, ensuring geographic stability and compliance with local data residency expectations.
- Multi-factor authentication for all internal access.
- Quarterly security audits by independent New Zealand consultants.
- Automatic data redundancy and disaster recovery systems.
Privacy Officer
If you have questions regarding our handling of metrics or your personal data, please contact our designated Privacy Officer directly. We aim to respond to all inquiries within three business days.
Address
Wellington 30
Phone
+64 4 2000 0030
info@pacificmetricgroup.digital